Technology Support | Minneapolis College Partners and Non-Employees
Welcome to Minneapolis College!
Online questions, service requests or incidents can be reported anytime at technology.minneapolis.edu.
Be sure to log in using your Minneapolis College assigned email address.
Online Support
Submit an online request or question anytime at technology.minneapolis.edu
Issues logging in to submit a request?
Use our Guest Portal
Self Service and How To Guides
Walk-in and Phone Support
Technology Support Phone
612-659-6600
Hours of Operation
Monday - Friday 8:00 a.m. - 4:00 p.m.
Location T3302
Print Services
Be sure to use your Minneapolis College email address for print services.
StarID Information
StarID Self Service Website - starid.minnstate.edu
The StarID website is a self service website. IT cannot reset passwords for you.
Use this site to reset your StarID password, find out what your StarID is, set your primary email and preferred StarID notification email.
Facts about your StarID
Your StarID password will expire and need to be reset every 180 days (6 months).
A reminder email will be send out 21 days, 14 days and 7 days in advance to your preferred notification email.
Your StarID password is the same password for your college email but a password reset can take up to 4 hours to work with your email.
StarID Help
Minneapolis College Email Address Sign In
Go to outlook.office.com
Username: StarID@minnstate.edu (this is not your email address)
Password: StarID password
Authenticate log in using MFA
Email Address format: firstname.lastname@minneapolis.edu or firstname.lastname.2@minneapolis.edu (you cannot use this to sign-in to your account)
View your email address at - myaccount.microsoft.com
If you are unable to log in, try resetting your StarID password on the StarID Self Service site. It can take up to 4 hours for a password change to work with your email.
You cannot reset your email password on the Microsoft page. You must use StarID Self Service.
WiFi for personal devices at Minneapolis College
Connect to the network called eduroam on your personal devices. Your campus issued computer should connect automatically to the network when you are on campus.
Sign into eduroam
Username: StarID@minnstate.edu
Password: StarID password
How to guide on signing into the campus WiFi
Guest WiFi
Hosting a guest on campus? Use the MPLS Guest network - Instructions on connecting to the guest WiFi
Minneapolis College Campus Computers
Login using your StarID and StarID password.
If you are unable to log into a campus machine, try resetting your StarID password at starid.minnstate.edu from a personal device or visit Technology Support.