How to Upgrade from Windows 10 to Windows 11

This is a guide for staff on how to upgrade their device from Windows 10 to Windows 11

Before starting your upgrade: 

• Ensure your device is connected to the network. 

• Save all your work- this process will restart your computer. 

• Do not power off or unplug your PC during the upgrade process. 

Step 1: Backup Important Files (Recommended) 

• Use OneDrive or an external hard drive 

• Confirmed all important documents and files are backed up 

Step 2: Open Software Center 

1. Click the Start Menu.   

2. Type “Software Center” in the search bar and Press Enter.  

3. Open Software Center  

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 Step 3: Locate the Windows 11 Upgrade 

1. In Software Center, click on the “Operating Systems” tab. 

2. Look for an item named: “Windows 11 Enterprise 24H2 - Upgrade” 

3. Click on it to open the installation page. 

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Step 4: Begin the Upgrade 

1. Click the “Install” button. 

2. Review the summary window and follow any prompts. 

3. The upgrade will begin downloading and preparing your system.  

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 Important: Your PC may reboot more than once. Do not interrupt the process.  

Step 5: Wait for Installation to Complete 

• Once installation is underway, do not shut off the computer. 

• Your screen may go blank and restart multiple times. 

• The upgrade typically takes 2-3 hours, depending on your system. 

Step 6: Log Back In 

• After the upgrade finishes, you will see the Windows 11 login screen. 

• Log in using your StarID and StarID password credentials. 

• Windows 11 is now installed.    

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  Post-Upgrade Tips 

• Check that all your apps and files are working.  

• Notify IT if anything is missing or not functioning correctly. 

• Explore the new Start menu and Settings layout -some things have moved. 

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