Please note: Your voicemail should be set up to send the voicemail as an attachment to your email and you can listen to your voicemail through the already installed VLC Media Player. This is the same for department lines. If you are not receiving your voicemail attachments in your email, please contact Technology Support.

Accessing the Campus Voicemail System

From the UC Client

For a personal phone ext or department phone line

1. Launch the UC Client

2. Dial 9-612-659-6400

3. Press # when you hear the musical tone

4. Enter the 4 digit ext

5. Enter Security Code (note if accessing voicemail for the first time, the default security key is 0000)

6. To access Phone Manager Functions Press 3

7. For personal options press 1 

8. Record a personal greeting press 3

9. Record your standard greeting press 2

10. Listen to current recording or 

11. Make a new recording press 2

12. Start and stop recording - press 2

From a physical hard phone on campus

For a personal phone ext or department phone line

1. Dial 9-612-659-6400

2. Press # when you hear the musical tone

3. Enter the 4 digit ext

4. Enter Security Code (note if accessing voicemail for the first time, the default security key is 0000)

5. To access Phone Manager Functions Press 3

6. For personal options press 1 

7. Record a personal greeting press 3

8. Record your standard greeting press 2

9. Listen to current recording or 

10. Make a new recording press 2

11. Start and stop recording - press 2

From a different phone line

From a cell phone or department line

1. Dial 612-659-6400

2. Press # when you hear the musical tone

3. Enter your 4 digit ext

4. Enter Security Code (note if accessing voicemail for the first time, the default security key is 0000)

5. To access Phone Manager Functions Press 3

6. For personal options press 1 

7. Record a personal greeting press 3

8. Record your standard greeting press 2

9. Listen to current recording or 

10. Make a new recording press 2

11. Start and stop recording - press 2

What if I don't have a greeting recorded?

If a campus phone number does not have a personalized greeting recorded, the caller will get a message stating the user's mailbox has not been setup and to press 0 to dial an operator or to stay on the line to leave a voicemail. Most callers do not stay on the line long enough after hearing the dial an operator option, pressing 0 will send callers to the Technology Support line. If callers stay on the line and do not press 0, they will be able to leave a voicemail. 

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