Windows 10 Version 21H2 Upgrade FAQs

1. How do I know what version of Windows I am currently on?
   Click on Search in the task bar and enter Winver and then Enter to run the command. It will open a dialog box that shows the version you are currently on. 
   View an instructional guide on how to check your Windows version.

2. Where do I go to upgrade my PC?
   Go to the Software Center and go to Operating Systems on the left side navigation. 
   View an instructional guide.on upgrading Windows
   
   

3. Will my laptop get the updates if I am off campus?
   Yes, your laptop can get the upgrade while its off campus as long as it is powered on and connected to a network. 

4. How long does the upgrade take?
   The upgrade time will vary depending on your network speeds. 

5. Will I lose any data or files? 
   No, it is an in-place upgrade which means you will not lose any data or files.

6. Where should I report issues that might come up during or after the upgrade?
   
   

Contact Technology Support.

• Access the online customer portal 24/7 at technology.minneapolis.edu to submit your technology related questions and report incidents.

• Technology Support Phone: 612-659-6600

• Location T3302